Terms and Conditions of Sale

Preamble / Seller Identity / Access to Professional and Commercial Rules

The purpose of these general terms and conditions of sale is to define the rights and obligations of the parties in connection with the online sale of products offered on our site. Some articles may be subject to specific conditions. The preamble also specifies the professional and commercial commitments of the seller, where applicable.

The following conditions notably include:

  • The methods of reproduction and archiving of the GTC.

  • The legal notices of the site.

  • The general conditions of use of the site.

  • The essential characteristics of the products offered.

  • The steps necessary for the conclusion of the online contract.

  • The technical means to correct input errors.

  • Available languages.

  • The archiving and access procedures for the contract.

  • Legal and contractual guarantees.

  • Delivery times, costs and conditions.

  • Delivery tracking and costs related to remote communication means.

  • Details relating to prices.

  • Payment methods and security.

  • Procedures for exercising the right of withdrawal.

  • The duration of the contract and the validity of prices.

Last updated: 04/26/2026

Sales made on this site are governed exclusively by these general conditions.

These conditions are intended for consumers with full legal capacity. They apply to all orders placed on this site.

This site is not the manufacturer of the products offered. Descriptions, images and information come from our suppliers, but we ensure compliance with current quality and manufacturing standards. In case of non-conformity, please consult our refund policy.

These conditions are written in French.

We operate under the micro-enterprise regime. You can consult the rules of this regime [by clicking here].

Section 1 – Steps for Concluding the Online Contract

Order

You select your products by browsing our site. Items are added to the cart via the “Add to cart” button. At any time, you can confirm your order by clicking on “Checkout”.

Contract Validation

When checking out, a summary of the selected products will be displayed. You can modify or delete items. You will be asked to check “I accept the GTC” and “Secure payment” before finalizing.

Make sure to carefully check the essential delivery information (address, door code, phone number, etc.). You can save your data for future purchases.

Then click on “Choose delivery method,” then “Choose payment method,” and finally “Place my order.”

An acknowledgment of receipt will confirm your order, and a confirmation email will be sent to you.

We reserve the right to refuse an order if it exceeds 100 units of the same product.

Error Correction

You can correct any input error at any time. If an error is found after validation, contact us [here].

Section 2 – Contract Archiving and Access

Contracts, purchase orders, and invoices are archived on a reliable and durable medium.
You can access them for any order over $120.

Section 3 – Legal and Contractual Guarantees

Legal Guarantees

In accordance with legal provisions, we exchange, repair, or refund any defective, damaged, or non-compliant product.

Return costs are fully reimbursed upon presentation of supporting documents (photo, video, etc.).

Consult our [Refund Policy] for more details.

Responsibility

We ensure the proper execution of the contract, except in cases of force majeure or non-compliance with foreign legislation for deliveries outside Canada.

Section 4 – Delivery Times, Costs, and Terms

Delivery Methods

Products are delivered to the address indicated during the order.

Delivery Times

Deliveries are made within 3 to 5 business days after confirmation.
In case of delay, we will inform you promptly and propose a new date.

In case of unavailability, we will offer you an equivalent product in quality and price.

Delivery Costs

Delivery is free across the entire site.

Delivery Tracking

You can contact us via our "Contact Us" page.
A notification system will inform you of the status of your order (approximately one notification every 2 days).

Section 5 – Prices

Our prices are indicated in Canadian dollars, excluding taxes.

Customs fees or additional taxes may apply for deliveries outside Canada, at the customer's expense.
Please inquire with local authorities.

Section 6 – Payment and Security

Payment is collected upon shipment. You can cancel before handing over to the carrier.

Payment Methods

We accept Visa, MasterCard, American Express, and others.
Payments are secured via our partner Shopify Payments.

Security

The site uses SSL (Secure Socket Layer) protocol. Banking data is never stored.

Section 7 – Money-Back Guarantee / Right of Withdrawal

You have 30 days to exercise your right of withdrawal. Return costs remain at your expense.

The right of withdrawal does not apply to personalized, sealed, or specific request products.

Section 8 – Contract Duration and Price Validity

Products remain our property until full payment via Shopify Payments.
Our offers are valid while stocks last.

Section 9 – Applicable Law / Competent Jurisdiction

These conditions are subject to Quebec and Canadian law.
In the event of a dispute, the courts of Quebec have exclusive jurisdiction.

Section 10 – Customer Service / Contact

For any questions, please use our [Contact Us] page.

Section 11 – Personal Data

We collect your data for the purpose of managing your orders.

In accordance with the Data Protection Act of January 6, 1978, you have the right to access, rectify, oppose, and delete your data.

You can exercise this right via our Customer Service, specifying your full contact details.

See our [Privacy Policy].